Online shoppers are bombarded with a plethora of brands and products constantly. The ability to shop in multi-channel adds to the sea of overwhelming processes and choices.
The Shopping Assistant module will help in streamlining this by providing relevant experiences based on his/her preferences and need. This helps the customer to make informed decisions and perform the shopping tasks with ease. This enhanced customer experience will build an improved relationship with the brand/retailer. This in turn will in boosting sales, increasing loyalty and other benefits.
Customer journey mapping
Basic flow
Shopping Assistant Widget
Adding to Wish list
Sold out items
Wishlist screens
Recently viewed products
Sale section
Notifications
Future Scope
-Build for mobile so users can use the assistant across devices seamlessly
- Provide value to first time customers by providing popular recommendations
- Use the wishlist to create swatches/looks